Shipping Policy
Effective Date: [24-06-2023]
Thank you for choosing Serenecare for your home care service needs. This Shipping Policy outlines important information regarding the delivery of our services and any associated terms and conditions. Please read this policy carefully before using our services or making a purchase.
Service Delivery
Serenecare provides home care services, including Companion Care & Personal Care at Home, Dementia Care at Home, 24-Hour Home Care, Hospice Supportive Care, Senior Fall Risk Management, Staffing Placement Services, and Non-Medical Transportation. These services are delivered directly to the client’s residence or specified location.
Service Availability
Our services are currently available in [insert locations or service areas]. If you are located outside these areas, please contact us to inquire about service availability.
Delivery Timeframes
The delivery timeframes for our services may vary depending on factors such as service availability, scheduling arrangements, and any specific requirements outlined during the consultation process. Our team will provide an estimated timeframe for service delivery during the scheduling process.
Shipping Charges
For home care services provided by Serenecare, there are no shipping charges applicable. Our services are billed based on the agreed-upon rates and payment terms discussed during the initial consultation.
Changes and Cancellations
If you need to make changes to your scheduled service or cancel an appointment, please notify us as soon as possible. We understand that circumstances may arise that require adjustments to your care plan, and we will do our best to accommodate your needs.
Customer Support
At Serenecare, we strive to provide exceptional customer support. If you have any questions or concerns regarding our shipping policy or service delivery, please don’t hesitate to contact our customer support team. We are here to assist you and address any issues promptly and professionally.
Updates to the Shipping Policy
Serenecare reserves the right to update or modify this Shipping Policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about any updates or revisions.
By using our services or making a purchase, you acknowledge and agree to the terms and conditions outlined in this Shipping Policy.
If you have any further questions or need clarification, please contact us at [info@scerencare.com].
Thank you for choosing Serenecare for your home care needs.